juSTa Ssatva Resort & Convention Centre - Udaipur, Gordhan Vilas Rural, Rajasthan

Sunny Arora

Quite pathetic experience. Location is quite far from the main city and its really on outer area. Should definitely be the last resort for anyone.
Interaction with reception is not so courteous and they clearly told that we don't care about what you think and as a guest it's your responsibility only to verify your room cleanliness and arrangement.
Though the breakfast was really good and staff out there was awesome and courteous.
But overall, I won't suggest this to anyone as there are many better options near to Udaipur lake and main city at the same price itself.

Pankaj chugh

Everything is excellent in this hotel specially food and the staff of the restaurant named Jaya and Monika. The girls served us very well with positive attitude.
Rooms are good. This was happy stay here. Thanks so much.
Definitely want to visit here again.

Varsha A

Awesome environment. Perfect accommodation. Highly recommend. The cafeteria was awesome and Jaya was very attentive and took care of everything. I liked the stay here and everything was top notch with the hospitality. Very friendly. Liked it ?

Ramesh Rajagopal

We stayed in this hotel for 3N (from 7/8/9 Dec 24). Early check in was provided but the room was badly maintained. After some escalation, we were provided a different room but only for the next 2 days. There were hardly any managers around and there were very skeletal staff. Our escalation took place through our travel agent and some sales people attended to our complaints.
I did not see any managers in the restaurant either.
However the kitchen had some excellent staff
( Mithu, Ishwar, Surendra) who took personal care and tried to provide whatever we asked for. Kudos these staff. This hotel restaurant is a real treat for the Vegetarians and this was the only nice thing about this hotel else my stay would have been bad.
The location is far from the tourist places & the main bazar and you lose time in logistics. The entry by car to this hotel is through the basement and one of the lift does not stop at the first floor sometimes. House keeping supervision appears not good though I got whatever I needed by follow-up with the staff directly.

Subhasish Choudhury

Excellent stay, front desk managers Mrs Saptami Chatterjee and others were extremely cordial and cooperative.
Food was delicious and the staff there were very good.
I would like to visit again.

Aditi Mittal

This place is way far from the Udaipur main city incase you are coming for a holiday. You won't have anything to do in the property or outside it for 7-8 kms.

Secondly we had bad experience with the room, it had used towels and used alcohol bottle when we entered. They did not clean the room properly.

Next was toilet flush wasn't working and bathroom was getting clogged after every use and did not provide towels.

The only suggestion to the management is please check the room thoroughly before handing it to the guest what's the point of booking premium properties and spending so much money if the services are not taken care of and half the time we had to call you for everything and spend our personal time in all this.

Ashish Ojha

Had a great experience with stay at this hotel. Rooms outer view could be better as they compromised with my late check In but nevertheless restaurant service was awesome with all different types of veg options. Ishwar in particular was very courteous and eager to respond and respect all queries.
I perhaps think I would definitely try all the Justa hotels.

Siva Sivasuthan

Terrible Experience - Not Worth It

I recently stayed at this hotel with my family, and it was a complete disappointment. Despite claiming to be a “star” hotel, it doesn’t live up to the standard at all. The food served at breakfast was stale, likely because there were very few guests, and it seemed like they were just reheating old food. Unfortunately, my kids got sick after eating in the dining area.

The rooms were far from clean, with dust and grime visible in several areas. Don’t be fooled by the photos you see online—they are misleading. To make things worse, the hotel staff were rude and completely unresponsive when we tried to raise concerns about the food and cleanliness.

I would not recommend this place to anyone. Avoid if you care about your family’s health and well-being.